Can I trade in a controller with stick drift?

Yes — drifted and damaged controllers are exactly what the program is built for. Condition affects the credit amount, but a drifting DualSense is still worth credit. It gets rebuilt with TMR anti-drift sticks before it goes back out.

How much is my PS5 controller worth?

It depends on the model and condition. Use the trade-in tool for an instant estimate — you'll see the number before you commit to anything.

Do I have to send my old controller first?

No. Your Den-built controller ships to you first, and the prepaid return label arrives in the box. You send the trade back after your new one is in your hands.

What controllers do you accept?

PS5 DualSense and Xbox controllers, in conditions from like-new to drifted and cosmetically worn. If it's a real Sony or Microsoft controller, there's a good chance it's worth credit.

What happens to my old controller?

It goes through the Den: full teardown, deep clean, worn parts replaced, TMR anti-drift sticks installed, then tested against the same standards as every build. It comes out the other side as a Pro Restored controller for another player.

Trade-In Guide

PS5 controller trade-in

Your old DualSense is worth money — even the drifted one. Here's how trading it in works, what it's worth, and why it beats buying new.

Why trade in instead of buying new

A brand-new DualSense costs full retail and ships with the same potentiometer sticks that drifted on your last one. Trading in flips the equation: your old controller becomes credit, and what shows up is better than new.

Stock DualSense sticks drift by design — a replacement off the shelf has the same parts that already failed you once.
Selling used controllers yourself means listings, lowball offers, shipping hassle, and no guarantee for the buyer.
Throwing it away wastes a controller that's one rebuild away from being tournament-ready.
Trading in turns dead hardware into instant credit toward a controller that's actually an upgrade.

The process

How the swap works

No forms · No waiting · New controller ships first

01
Get an instant estimate
Pick your controller model and condition in the trade-in tool. You see your credit estimate up front — no forms, no waiting for a quote email.
02
Your new controller ships first
Once your swap is confirmed, your Den-built controller is on its way to you before you send anything back. You're never left without a controller.
03
Send the old one back
A prepaid return label comes in the box. Drop your old controller in and send it off — that's the whole errand.
04
It gets rebuilt, not binned
Your trade goes through the Den: stripped, tested, rebuilt with new parts, and sent back out as a Pro Restored build. Less landfill, more controllers.

Drifted? Still worth credit

Stick drift is the number one reason controllers get traded in — and it's not a dealbreaker here. Drift happens because stock sticks physically wear out, and worn parts are exactly what a rebuild replaces. Your drifted controller gets TMR anti-drift sticks installed before it goes back out, and you get credit for it either way.

AS-IS

Drifted controllers accepted

TMR

Installed in every rebuild

1ST

Your new build ships first

Fighting drift right now? Read every PS5 controller drift fix that actually works or see why TMR beats Hall Effect sticks.

Your move

Lock your credit

Start a trade in

Get an instant estimate on your controller — takes about a minute. Add up to three trades and stack the credit.

Start trade in

See what you can get

Pro Restored and Mamba Custom builds — every one Den-tested with TMR anti-drift sticks installed. Your credit applies at checkout.

Browse builds

Trade-in questions

Why trade in instead of buying new

How the swap works

Get an instant estimate

Your new controller ships first

Send the old one back

It gets rebuilt, not binned